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A Call for the Discontinuation of a Harmful Procedure
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 Post subject: Glenn Hagele attacks female patient
PostPosted: Sun Feb 26, 2006 1:45 pm 
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http://groups.google.com/group/alt.lasi ... 04049221f9

Glenn Hagele wrote:
That's enough Sandy. I am fed up with your whimpering and whining.

I have volunteered for years, since long before excimer laser evercame about and long before you decided to have LASIK, for the National Federation of the Blind (NFB). I have been a member of the President's Club since the mid 1980s. I can tell you that these fine people, who are functionally or totally blind and don't have options for vision restoration, would take you to task for even suggesting that they or someone who has functional but disrupted vision have "shattered" lives.

Your suggestion that someone who needs a corneal transplant to restore vision has a "shattered" life is offensive, rude, abusive, and mean spirited. Who the hell are you to tell these people their lives are shattered?

Look at yourself. You had a catastrophic LASIK outcome. By your description, you have gone through hell. You have decided not to have a corneal transplant that several doctors have suggest may be beneficial, but even without a transplant and by your own admission, your vision now is 20/20 corrected, functional, but not perfect.

You operate your own business, you have a family life, you have friends, you travel, you are able to communicate here and on your own website. There is no doubt that all of the things you do are limited or done with limited vision, but where do you get off calling your life "shattered". I don't know what you consider a "shattered" life, and everyone has his or her own opinion about what that would mean, but people with real problems would not consider your life "shattered". Not one bit.

Why don't you visit the NFB's convention this July and tell them how your life is so terribly shattered because your 20/20 vision is distorted and you won't have a transplant. How dare you insult these fine people by characterizing your wimpy-ass problems as "shattering" your life.

You just don't get it Sandy. You never have and you never will. The world doesn't give a damn about Sandy Keller and her little problems, because the world knows what real problems are. You are a mosquito in the Taj Mahal. You go on and on about how you had to do this and have to do that while there are people out the functioning perfectly well without a complaint who don't have any vision at all. Then you have the audacity to characterize them as having shattered" lives. You are the worst kind of zealot. You are so full of yourself and your "problems" that you don't see or give a damn about people who really do have difficulties and challenges.

The fact that you received over $250,000 dollars in a malpractice settlement indicates the severity of your difficulties, but "shattered" is not an adjective that anyone who has encountered real vision difficulties would use to describe you, the great anti-refractive surgery/surgeon/industry zealot whiner.

Not everyone who has a bad refractive surgery outcome - even catastrophic - considers the event "life shattering". Not everyone who experiences a corneal transplant (for whatever reason) will spend hours a day on the Internet trying to scare anyone foolish enough to listen. Just how "shattered" a life may be by a bad refractive surgery outcome is going to depend an awful lot on the personality and mental stability of the person involved. You obviously do not have the personality or mental stability to deal with your own problems without inflicting your misery on the rest of the world.

There are tens of thousands of corneal transplants performed every year due to natural causes and eye trauma that have nothing to do with refractive surgery. These people's lives are not "shattered". Their lives are challenged or disrupted, but not "shattered". Their vision is restored (probably not perfectly, but certainly functionally) with a surgical procedure. That is not exactly a "shattered" life, and at least they have the option of having some vision restoration with a transplant. Not everyone gets this opportunity.

I have said time and again that refractive surgery is not just about the physiology of the eye. It is about what the individual patient expects from refractive surgery. If someone is unable to accept the 3 in 100 possibility of any kind of unresolved problem and the 1 in 2,000 possibility of a catastrophic outcome that might even result in a transplant, then that person SHOULD NOT have refractive surgery. If someone is unable to emotionally handle the consequence of the potential adversity, then that person SHOULD NOT have refractive surgery - or any other elective surgery, for that matter.

Next time you are going to spread your bovine fertilizer here or anywhere, think about the white cane that YOU DO NOT USE and think about the people who you insult by claiming some sort of righteous indignation because you made a bad decision in your life.

Not only have you demonstrated time and again that you don't have the emotional ability to handle your own problems without vomiting your neurosis on the rest of the world, you have the unmitigated gall to tell people who have real problems that you have a "shattered" life. I, for one, have had enough of you. Take your sniveling whining to SurgicalEyes where it is appreciated and leave the rest of the sane world out of your self-perpetuated gloom.

Glenn Hagele
Executive Director
Council for Refractive Surgery Quality Assurance


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 Post subject:
PostPosted: Mon Feb 27, 2006 12:04 am 
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Ewww!


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 Post subject:
PostPosted: Mon Feb 27, 2006 12:26 pm 
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It's one thing to be low enough to promote something that is harming people just because it puts lots of money in your pocket,but entirely another to be so inconsiderate as to attack people with horrible visual complications who were sucked in by the lies of an industry of greed.
Hopefully,that special place in hell has plenty of vacancies.


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 Post subject:
PostPosted: Tue Mar 07, 2006 5:56 pm 
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I find this letter from Glen Hagele to Sandy to be nothing short of reprehensible. As a licensed physician, I believe that ASCRS should be informed about the ABUSIVE behavior of this man who claims to represent the standards of excellence within their refractive surgery subspecialty.

In my opinion, Glen Hagele has done a great disservice to ASCRS by publishing this letter in a public newgroup like Google. His treatment of Sandy is very consistent with what so many post refractives with complications have reported experiencing from their own surgeons and from the industry itself. I think Hagele's comments make it much easier for a naive individual to believe that people who experience serious problems after elective refractive surgery are frequently abandoned by an industry that minimizes their problems, blames the patient, and abandons the inflicted.

_________________
I swore a Hippocratic Oath to "Do No Harm." I don't know what refractive surgeons did!


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 Post subject:
PostPosted: Tue Mar 07, 2006 8:47 pm 
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Shocking, isn't it? Last week Glenn threatened a lawsuit against 3 female patients for defamation. Each of these 3 females, all of whom are permanently visually impaired by LASIK, have been the target of his attacks. He even went so far as to imply on the alt-lasik-eyes newsgroup that two of the women are whores (he didn't use the word "whores", but said it rhymes with "boars").

_________________
Bill

"What concerns me is that if the person informing the patient is themselves poorly or inaccurately informed then how on earth can consent ever be truly informed?" Dr. Sarah Smith


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 Post subject:
PostPosted: Wed Mar 08, 2006 12:38 pm 
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And the really shocking thing about it is that Sandy never once said that her life was shattered. She's a strong person and a real class-act.

_________________
Broken Eyes

"The price good men pay for indifference to public affairs is to be ruled by evil men." Plato


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 Post subject:
PostPosted: Sat Jul 22, 2006 9:49 am 
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How do we report Glenn Hagele to ASCRS?


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 Post subject: File a complaint to ASCRS
PostPosted: Sat Jul 22, 2006 3:24 pm 
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You could start with a letter (the address is provided below), and also try the website to see if there is a way to file a complaint online. Please share your complaint in the CRSQA section of this forum!


American Society of Cataract and Refractive Surgery
4000 Legato Road, Suite 850, Fairfax, VA 22033; http://www.ascrs.org
The ASCRS works to raise the standards and skills of anterior segment surgeons through clinical and practice management education. The Society also works with patients, government and the medical community to promote delivery of quality eye care.


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 Post subject:
PostPosted: Mon Jul 24, 2006 10:09 am 
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http://www.ascrs.org/About/Leadership.cfm

Masket (President): 310-229-1220, avcmasket@aol.com
Lindstrom: rllindstrom@mneye.com
Arnold: 417-890-8877, ppa@mchsi.com
Shingleton: 617-314-2620, 617-589-0552, bjshingleton@eyeboston.com
Crandall: 801-581-2352, alan.crandall@hsc.utah.edu
Fine: 541-687-2110, hfine@finemd.com
Koch: 713-798-6443, fax 713-798-3027, dkoch@bcm.tmc.edu
Obstbaum: saobstbaum@aol.com
Steinert: roger@drsteinert.com
Lane: sslane@associatedeyecare.com

Here's another for Steinert: 617-367-4800, fax 617-573-4912, rfSteinert@eyeboston.com

_________________
Broken Eyes

"The price good men pay for indifference to public affairs is to be ruled by evil men." Plato


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 Post subject:
PostPosted: Fri Sep 01, 2006 5:50 am 
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Try this one for Steinert: steinert@uci.edu.

Here are a couple of addresses for John Ciccone, Director of Communications of ASCRS: jcvcam@verizon.net or jciccone@ascrs.org


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 Post subject:
PostPosted: Sun Sep 03, 2006 2:15 pm 
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Here's another ASCRS list.

http://www.ascrs.org/contact.cfm

David Karcher
ASCRS Executive Director
703-591-2220
dkarcher@ascrs.org

Christine Ford
Managing Editor
The Journal of Cataract & Refractive Surgery
cford@ascrs.org

Donald Bell
Director, ASCRS Foundation
dbell@ascrs.org

Donald R. Long
Publisher, EyeWorld
Director, ASCRSmedia
dlong@eyeworld.org

Eileen M. Giaimo, M.Ed, MHA, CPC
Executive Director, ASOA
egiaimo@asoa.org

Laura R. Johnson
Director of Education
ljohnson@ascrs.org

Marcie Stein
Membership Services Manager
mstein@ascrs.org

Nancey McCann
Director of Government Relations
Nmccann@ascrs.org

Pattye Whitmer
Assistant to the Executive Director,
Director of Operations
pwhitmer@ascrs.org

Paula Donohoe Cooke
Director of Clinical Affairs
pcooke@ascrs.org

Paula K. Schneider
Director of Meetings and Conventions
pschneider@ascrs.org

John Ciccone
Director of Communications
JCiccone@ascrs.org

Thomas Martin
Director of Finance
tmartin@ascrs.org

Thomas Pace
Director of Strategic Initiatives
tpace@ascrs.org

_________________
Bill

"What concerns me is that if the person informing the patient is themselves poorly or inaccurately informed then how on earth can consent ever be truly informed?" Dr. Sarah Smith


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 Post subject:
PostPosted: Sun Sep 03, 2006 2:27 pm 
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Try to locate contact information for the President of the AAO, Harry A. Zink, MD.

I'm sure he'll be interested in the LASIK industry representative's victimization of injured LASIK patients, especially the stunts he's pulled in the past week.

http://www.aao.org/member/president/

_________________
Bill

"What concerns me is that if the person informing the patient is themselves poorly or inaccurately informed then how on earth can consent ever be truly informed?" Dr. Sarah Smith


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 Post subject:
PostPosted: Thu Mar 15, 2007 6:36 am 
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Sandy's response to Hagele's verbal assault, posted on the alt.lasik-eyes newsgroup:

Quote:
Find one post. ONE. One post where I say my life is shattered, was
shattered, was partially shattered. Find a post where I am
complaining about my vision. Please, Glenn, find one. When asked, I
have presented facts about how I see, but I have never complained.

I have said over and over and over again on this newsgroup that I
feel lucky, blessed, happy that I ended up here, where I am, with my
vision. I never thought I'd be able to see 20/15 through a melted,
thinned, scarred, hazed up and wrinkled cornea with a stop-start
ridge in it. Well, I can. I thank God constantly for the vision I now
have, because I can hardly believe that I escaped without a transplant, at least so far.

I am not a whiner. Find a post where I have whined about my vision.
Why would I risk a transplant when I can see? Dr. Rabinowitz told me
that when I am ready to risk the immediate need for a transplant, it
would be worth trying custom ablation. Fat chance, as long as a
contact lens will correct my vision.

My sympathies are not for myself--they are with my friends who are
not having any success regaining their vision after botched LASIK with
top, and yes, even CRSQA-certified surgeons. Multiple transplants.
Months of waiting. Still no correctable vision, even with hard
contacts. What is going to happen to these people? Two doctors, out
of work, practices gone. A mom who will likely lose her driver's
license soon when she has to try to read the chart at the DMV.
People who can no longer work. People who cannot talk about what lasik did to them without breaking down and crying--even men.

Did you know that I had to intervene on the part of a LASIK patient
who was going to commit suicide the next day and arrange to get her
on a plane to California within 12 hours in order to save her life? I
paid for her airfare, a cornea transplant, strabismus surgery and
doctor visits, glasses, etc. because her LASIK "doctor" would not
take responsibility for how he had butchered her vision and she had no
medical insurance.

In the end, SE members reimbursed a big chunk of what I paid out,
because we are a family, more than you could ever understand. We are
left to pick up the pieces of each other's lives because the doctors
are too busy lasering more eyes and attending seminars on how to
avoid malpractice lawsuits.

YOU HAVE NO CLUE, GLENN, how LASIK has shattered lives.

The biggest hell I went through was not with my vision. It was
discovering the betrayal by a trusted doctor. A doctor who sold me
to the highest bidder. A doctor who had a financial interest in
determining where to refer me, and in telling me what a great
candidate I was. Women who've been raped said they understand how I
must feel---women who've contacted me via this newsgroup. I'm not
sure about that, but whatever I went through, I've emerged on the
other side and I want the world to know what I have learned. The
information is out there, but I didn't know to look for it. I will
continue to post articles, studies, case reports, etc. to my heart's
content and I don't care what you say about me, because I do not like
you. Your opinion of me means nothing to me.

Life is too short to waste talking any further to the likes of you.
Talk about me all you want. It actually serves no purpose other than
to make you look ugly. You are lower than low. I have nothing else
to say to you. Ever.


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 Post subject: wow...
PostPosted: Sun Apr 29, 2007 8:46 pm 
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www.lifeafterlasik.com


Last edited by John on Fri Jul 10, 2009 2:19 pm, edited 1 time in total.

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 Post subject: Re: Glenn Hagele is NO FRIEND TO PATIENTS
PostPosted: Mon Apr 30, 2007 6:44 am 
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John wrote:
...IF YOU ARE ONE OF THE BELOW, YOU MAY WANT TO HAVE A 'HEART TO HEART' TALK WITH GLENN HAGELE:


In order to have a "heart to heart" talk, both people need to have a heart.

_________________
Bill

"What concerns me is that if the person informing the patient is themselves poorly or inaccurately informed then how on earth can consent ever be truly informed?" Dr. Sarah Smith


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